Different roles of personas.

Personas can be used in a variety of ways. The use of personas is explored in different contexts such as a tool for requirements elicitation, marketing purposes and development application for museum/gallery visito

What is age?

This article is about a discussion on age. In the article. the authors argue that age is culturally-related measure. Comparison of ages in different countries including Malaysia is presented in the articl

Older world : developed versus developing countries.

In this chapter. the author discussed about the rise of aging population between developed and developing countries. The focus is on aging population in Malaysia in comparison with United Kingdom

Cultural differences in use of mobile phones by older people

In this chapter, We discussed about studies using different methods that have been conducted in twO countries (Malaysia and United Kingdom) focusing on the use of mobile technology and older people. Preliminary results suggest that there are significant statistically differences in the results which are culturally dependen

Requirements engineering (RE) process for the adaptation of hospital information system (HIS)

Requirements Engineering (RE) process is an initial stage for any software development process. In this research, we adopted the RE process into a system adaptation software project for a Hospital Information System (HIS). Instead of developing from scratch, the adaptation of an existing system enables a working system to be configured into use in a similar situation in another organization, or use it in a different organization in a different geographical area. Nonetheless. the approach of systems adaptation has its own issues and challenges. This research considers investigating culture-specific behaviour when adapting a system to another environment. The research is motivated by the challenges faced by real-life cases of implementation of a HIS developed in South Korea at one of Saudi Arabian hospital. The outcome of the research is validated through evaluation of academic experts and feedback from a request tracking system. The contribution of the research outcome provides an insight to facilitate the HIS adaptation into Saudi Arabia HIS, and could also be used as a reference for any adaptation process to suit the needs of the stakeholders in similar application domains

Investigation of mobile devices usage and mobile augmented reality applications among older people

Mobile devices such as tablets and smartphones have allow users to communicate, entertainment, access information and perform productivity. However, older people are having issues to utilise mobile devices that may affect their quality of life and wellbeing. There are some potentials of mobile Augmented Reality (AR) applications to increase older users mobile usage by enhancing their experience and learning. The study aims to investigate mobile devices potential barriers and influence factors in using mobile devices. It also seeks to understand older people issues in using AR applications

Rising ageing population: a preliminary study of Malaysian older people expectations in Information and Communication Technology

The older people population in the world is showing a steady increase and Malaysia is projected to having an ageing population in 2025 as the percentage will reach over 7.1% (an indicator of an ageing population) of the total population. Information and Communication Technology (ICT) offers opportunities to create conducive environment for older people, but there may be a significant number of older people particularly in Malaysia who are not informed, astute, and learned consumers with respect to ICT and so could be denied many of the technology potential benefits. Drawing upon data from group sessions held with 51 participants of various age groups, this paper reports on a preliminary study to explore the current state of Malaysian older people interaction with and expectations in ICT including mobile communications in aspects of their everyday life. Comparison in terms of mobile device usage among participants was also presented. The study has highlighted (1) ways in which ICT has supported and can support older people and (2) mobile usage patterns of younger and older users

Mobile devices: older people’s learning experiences

Mobile devices are important to support older people in many ways, especially to promote independent ageing. However, rapid development of mobile devices which focus on younger people has incurred issues among older people to learn using it. Thus, this study aims to understand mobile device learning experiences among older people. Qualitative method was used in the study - interviews and focus groups, to collect data among 21 older people, aged 55 and above. It is found that older people initially experienced three stages of learning process: beginner, intermediate and advance. There are several learning techniques or resources required by older people to learn to use mobile devices. These resources are very critical for older people to maintain their positive emotions and attitudes. This study enhanced knowledge in user experience domain which can assist mobile designer to develop useful and usable mobile devices or technologies for older people and others

User experience on educational websites’ search engine.

This paper reports a user experience study on using search engine. Which was conducted on selected universities' websites. The study aims to evaluate the user experience of the search engine. Results indicate that many educational uebsites in Malaysia may require better search engine for improving the user experience kvhen searching for information. The adverse rating is due to scarch engine poor usability. Ne\-ertheless. users continued browsing and navigating the websites to complete the task at hand - to search for related courses on Human Computer interaction with related keylvords. Regardless the low engagement lec.el. users rating on overall usability on websites is still high due to satisfying experience with other parts of the website